Privacy Policy
Your privacy matters to us. This policy explains what we collect and why.
Last updated: August 2026
1. Information we collect
We collect your name, email, and profile information when you create an account. For travelers, we also collect identity verification data. For transactions, we collect delivery details and payment information processed securely by our payment partners.
2. How we use your information
We use your information to verify identity, facilitate bookings and deliveries, provide live tracking, process payments, and offer customer support. We never sell your personal data.
3. Data security
All data is encrypted in transit and at rest. Access is strictly limited to authorized personnel. Payment data is handled exclusively by our PCI-compliant payment partners.
4. Your rights
You can request access to, correction of, or deletion of your personal data at any time. Contact us at privacy@bagbridge.com to exercise your rights.
5. Cookies
We use essential cookies to keep you signed in and remember your language preference. We do not use cookies for third-party advertising.